Monitoring - We've identified an issue causing ID Uploads to be rejected; a fix has been released and we are continuing to monitor this issue.
May 20, 2026 - 07:55 MST
May 20, 2026 - 07:55 MST
Update - We are continuing to monitor for any further issues.
May 13, 2026 - 11:22 MST
May 13, 2026 - 11:22 MST
Monitoring - We've identified a mitigation for affected users. It does require changing settings within Firefox itself.
For desktop users, you can do the following:
- Click the "shield" icon in the URL bar (aka Address bar)
- Switch "Enhanced Tracking Protection" to "off"
This should resolve the problem until we find a more permanent solution upstream.
Apr 22, 2026 - 16:08 MST
For desktop users, you can do the following:
- Click the "shield" icon in the URL bar (aka Address bar)
- Switch "Enhanced Tracking Protection" to "off"
This should resolve the problem until we find a more permanent solution upstream.
Apr 22, 2026 - 16:08 MST
Identified - We've identified an issue affecting some Firefox users. It appears to only affect Firefox users using Private Browsing mode.
We are currently investigating.
Apr 22, 2026 - 15:13 MST
We are currently investigating.
Apr 22, 2026 - 15:13 MST
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