Latest version of Firefox is causing site to not work for some users

Incident Report for Chaturbate

Resolved

This issue has been resolved.

Posted May 21, 2026 - 09:14 MST

Update

We are continuing to monitor for any further issues.

Posted May 13, 2026 - 11:22 MST

Monitoring

We've identified a mitigation for affected users. It does require changing settings within Firefox itself.

For desktop users, you can do the following:

- Click the "shield" icon in the URL bar (aka Address bar)
- Switch "Enhanced Tracking Protection" to "off"

This should resolve the problem until we find a more permanent solution upstream.

Posted Apr 22, 2026 - 16:08 MST

Identified

We've identified an issue affecting some Firefox users. It appears to only affect Firefox users using Private Browsing mode.

We are currently investigating.

Posted Apr 22, 2026 - 15:13 MST

This incident affected: Main (Chaturbate Website).